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From the FAQs...
Click here to download a PDF on how to use AutoCross Stitch™
 Design fonts will open just as other imported designs will.   They cannot be used as keyboard fonts like the built-in lettering.   You will need to open the H and then open the E by using the File->Paste Design submenu.  This...
To load base software and AutoCross Stitch 1.0.0.1 (If you have other options programs such as AutoPunch, HyperFont etc, load those first before loading AutoCross Stitch)1. Install Base software (have machine set-up for embroidery with USB connected...
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